Licensed and Insured
We cannot say enough on the importance of your plumber being properly licensed & insured before they come to perform work at your home or business. This protects you from unnecessary costs and stress should something go wrong, and ensures that all the plumbers working on your project have the proper training to perform safe and professional work at your home or business.
Who Is Doing The Work?
Many plumbers work as part of a team or company that may be comprised of qualified plumbers or apprentices. In the case of some plumbing companies, if they receive too much work, they may subcontract out to other certified plumbers in order to complete work at busy times. It’s good to know exactly who will be attending to your project when you contact the plumbing company, and being informed beforehand if the owner or primary plumber won’t be attending your home to work on the project.
Of course, it’s always important to ascertain whether every member of the team and every subcontractor is covered by adequate licensing and insurance for your safety and peace of mind.
Qualifications and Certification
It is key that your plumber has proper training and adequate experience in order to provide top service and high quality results for your plumbing repairs and installations. If in doubt about the experience of the plumber, ask for their qualifications confirming they are suitable to do your job.
Any high quality plumbing contractor is happy to provide these. If they are not prepared to, simply move on.
A Good Reputation
Word of mouth has always been a popular way to evaluate a service provider, but now with the widespread availability and use of the internet, testimonials and reviews for the companies we use are always at our fingertips. If you’ve received a recommendation from a family member, friend or neighbor for a particular plumber, it’s a good insight of their work and service. You can also find a number of reviews and testimonials for plumbing contractors on their websites, or conduct a search to find more information and Google reviews of the plumber online.
You can also personally ask an plumbing contractor for a recommendation which they will usually be more than happy to provide. This is ideal if you are seeking help for a larger electrical project, because it can allow you to speak personally with an actual client to get an inside view of the plumbers work and performance.
Get An Estimate
Nothing scares homeowners off calling a plumber more than the fear of excess charges, added costs and drawn out timeframes. Speaking to a trusted plumbing contractor personally or having them visit your home for an onsite estimate is usually free and provides an easy way of getting to know a plumber and obtaining a quote for your project before work begins.
Some high-quality plumbers know their work so well they can even offer price guarantees in writing, so you know how much your plumbing work will cost before any work starts, and there will be no nasty surprises when you receive the invoice.
Guarantees and Warranties
Plumbing guarantees and warranties are a sign of quality workmanship and genuine customer service focus. Top plumbing contractors offer warranties on their work so you are covered if something goes wrong after the remedial work is completed. Many leading plumbers also offer satisfaction guarantees to ensure that you get the result you want and that if you’re not satisfied the work is corrected.
Outstanding plumbing contractors will go above and beyond to provide exemplary service with respect to your plumbing system and your home’s interior. It’s always best to choose companies that can guarantee their workers will always be uniformed and drug-free, equipped with the proper tools and training for the job, and respectful of the home environment they are working in.
Just as with pricing and costs, timeframe is another area of concern when it comes to choosing a plumber. A less experienced or lower quality plumbers may require you to wait before they can provide service, leaving you stuck with the plumbing or drainage faults or issues you’re contending with and disrupting your daily life. High quality contractors can guarantee same day service so that you get a timely and efficient repair you need when you need it. Leading plumbers will also offer 24/7 emergency service for when you need urgent help with your plumbing or drainage systems.
A better plumbing contractor will also complete your plumbing work more efficiently and diligently, working to repair or install your system in less time so you can get back to your normal routine sooner.
Finding the right residential or commercial plumber can be tough when there are so many contractors to choose from, but prioritizing quality, safety, efficiency and service can help you choose the right plumbing contractor for your home or business project.